Cyber Security

Security Awareness Training

A convincing email arriving at 4:55pm on a Friday can undo a great deal of good technology. Short, regular training that fits into a working week is the version your staff actually finish.

What this protects

The one control that lives in your people

Firewalls can be configured and forgotten. People cannot, and most incidents still start with an email somebody opened.

Phishing and invoice fraud

The messages that get through are designed to look legitimate. Awareness is what stops a convincing email becoming a real payment.

Early reporting

Trained staff report suspicious mail rather than click it, and that early warning is worth more than any single tool.

Evidence insurers and auditors ask for

Completion records and simulation results are requested by insurers and frameworks. They come as part of the service.

Why awareness training is not optional

You can have immaculate technology and still be breached by a convincing email arriving at 4:55pm on a Friday to someone who is already thinking about the weekend. That is not a failure of intelligence. It is a failure of the system to prepare them.

The old model was an annual hour-long presentation that everyone forgot by Tuesday and resented throughout. Modern training is short, frequent and measured: five minutes a month, plus simulated phishing that tells you honestly which parts of your business need more attention.

It also produces something useful. Completion records and simulation results are evidence, and they are requested by insurers and auditors alike.

What the programme includes

Short, regular modules

Five to ten minutes monthly, covering phishing, passwords, data handling and remote working.

Phishing simulation

Realistic tests using templates modelled on the attacks that actually reach your sector, not deliberately obvious ones.

Reporting by team

See which departments click and which report. It is frequently not the department you expected.

Targeted follow-up

Anyone who repeatedly clicks gets extra help rather than public embarrassment, which is more effective and much better for morale.

Compliance evidence

Completion records per person, per module, exportable for audits and insurance questionnaires.

A route to report

A one-click reporting button in Outlook, so the suspicious email reaches us instead of being forwarded to a colleague.

Nothing here is designed to catch anyone out

  • Simulated attacks that are fair, relevant and never humiliating
  • Results shared with management as trends, not as league tables of blame
  • Content that explains why a rule exists, because adults respond better to reasons than to rules
  • Onboarding module for new starters, and offboarding reminders about device return and access
  • Coverage of the specific scams your sector actually sees, including invoice fraud and impersonation of senior staff

Questions we get asked about Security Awareness Training

Five to ten minutes each, monthly. That is a deliberate choice. The research consistently shows short and frequent beats long and annual.

They will if the results are used as a stick. We recommend presenting results as trends and using repeat clickers as a signal that the person needs help, not discipline. Businesses that do that get better results.

Awareness is expected rather than technically tested by the scheme, but it is part of most frameworks and is asked about in supply chain questionnaires.

They report it, we pull it from every mailbox and check whether anything was accessed. The single most valuable thing training produces is faster reporting.

Yes. It is delivered online, so it works identically for a head office and someone working from home.

Not sure whether you need security awareness training?

Book a free 60-minute health check. We will tell you what you actually need, including when the answer is nothing.