Joiner and leaver process
New starters get a configured handset before day one. Leavers get their access cut and the device recovered, before the SIM walks.
Mobile
Managed Mobile
Every line you are not sure about is money off the bottom line, and every leaver whose phone still holds your email is a risk you cannot see. We run the mobile estate like the rest of your IT: devices enrolled, lines and tariffs tracked, data pooled, and leavers handled properly rather than forgotten.
What this protects
Control of the estate and the bill
Mobile left on its own drifts: lines nobody can account for, tariffs set years ago, and leavers still holding access.
A bill you can trust
An accurate list of every line, handset and user, with tariffs matched to real usage rather than the original guess.
Joiners and leavers sorted
New starters are set up before day one, and leavers are cut off the same day, so access and handsets do not walk out of the door.
One security standard
Passcodes, encryption and enrolment applied consistently, the same way you already treat your laptops.
What mobile device management can and cannot see
Device management, usually called MDM, is the software that puts a business phone under many of the same controls as a laptop. It can see the device model, the operating system version, whether a passcode is set, whether the storage is encrypted, which apps are installed from a corporate catalogue, and whether the device has been tampered with.
It cannot read personal texts, photos or browsing history when the device is set up properly with a separate work profile. That separation is the whole point: the business manages and can wipe the work side, while the personal side stays private. Being blunt, though: a fully company-owned device enrolled end to end gives the business far more visibility than a personal phone with a work profile.
What managing the estate involves
Enrolment and compliance
Devices enrolled into management so we can see passcode status, patch level and whether anything suspicious is installed.
Line and data management
Every line, tariff and allowance tracked in one place, with alerts when a bundle is close to running out.
Upgrade planning
Contract end dates watched, so handsets get replaced on schedule and not the week a screen shatters.
Security baseline
Passcodes enforced, encryption on, unsupported devices flagged. The same standard you already apply to laptops.
Billing and records
One itemised bill, one asset list, and one place to look when a phone goes missing.
What proper offboarding looks like
- Company data wiped from the handset, or the work profile removed
- Email and file access revoked the same day, not at the end of the month
- SIM stopped or reassigned, with the number retained
- Handset recovered, inspected and either reissued or retired
- Any finance agreement and remaining contract term reconciled
The cost of leaving it alone
When mobile sits outside IT, the estate drifts. Nobody is quite sure how many lines you pay for, two people are on the wrong tariff, a leaver still has mailbox access on a personal phone, and the bill is paid without question.
None of it is dramatic. It is slow waste, and it usually gets discovered during a security review rather than on a quiet Tuesday morning.
What we sort out
- An accurate list of every line, handset and user
- Tariffs matched to actual usage rather than the original guess
- Consistent security settings across every device
- A single process for joiners and leavers
Questions we get asked about Managed Mobile
Yes. Devices that support enrolment can be brought under management, whether they were bought through us or from another supplier.
No, provided the device is set up with a separate work profile. We see the work side and the device security status, not personal content. We will show you exactly what is visible for a given setup before anything is enrolled.
Managed the same way. A phone enrolled over the internet behaves identically whether the person is in the office or working from a kitchen table.
Often. The quickest wins are usually unused lines and mismatched tariffs, and a review of the last three bills shows exactly where they are.
No. Our agreements are rolling monthly, and that includes the mobile management element.
Not sure whether you need managed mobile?
Book a free 60-minute health check. We will tell you what you actually need, including when the answer is nothing.