Sectors

IT support for science and technology businesses

For a science or technology business, the assets that matter most are on a screen: research data, source code, designs and the customer relationships built around them. A breach or a lost week is a competitive event, not a support ticket. We secure the systems that hold that value, and help you satisfy the security questionnaires that now gate the work.

30 mincritical response, SLA backed
24/7monitoring and alerting

What this protects

Your intellectual property, and the deals that depend on it

Science and technology firms are judged on whether their systems are trustworthy before a contract or an investment is signed. Here the technology is both the product and the proof.

Intellectual property

Research, code and designs are the value of the business. Confidentiality and access control protect the thing you would struggle to get back.

Due diligence and funding

Investors and customers ask hard questions about security before they commit. A weak answer slows a deal, and sometimes ends it.

Supplier questionnaires

Customer security questionnaires and Cyber Essentials checks are becoming routine gates. Preparation turns them into a formality rather than a rush.

Compliance

What we help you evidence

We do not claim certification and we do not guarantee compliance. We work to the standards your customers and investors ask about, and help you assemble the evidence. What is required varies by customer and by contract.

Cyber Essentials and Cyber Essentials Plus readiness

We close the gaps against the scheme controls and help you prepare the evidence. The certificate is issued by a certification body, not by us.

ISO 27001 readiness

Where a customer or investor expects ISO 27001, we help you build the controls and the documentation the standard calls for, and prepare for the audit. We are not an accredited certification body.

Confidentiality and secure collaboration

Multi-party research and development means partners, contractors and customers need access to some of the work, and none of the rest. We build access that reflects that.

Customer and investor due diligence

Security questionnaires, penetration test evidence and a clear picture of your controls. We help you answer them accurately, which is worth more than answering them quickly.

Proactive IT Experts is not a compliance consultancy and does not provide legal or regulatory advice. We put the technical controls in place and help you assemble the evidence. Meeting your regulatory obligations remains the responsibility of your firm.

The systems that hold the value

Labs, engineering teams and software firms run a mix that most IT providers never see: instrument data, source control, design files, simulation tools and clusters, alongside ordinary email and finance systems. The unusual kit is often the most important and the least supported.

It also changes who you answer to. Many of these firms have a parent company, an investor or a large customer with its own security policy, and that policy reaches into how you run your own systems.

Where the risk sits

Research and source code

The work in progress is the future revenue. Lose it, or leak it, and the loss is measured in months, not hours.

Contractors and partners

Collaboration means outsiders inside your systems. Access that is broad and permanent is how confidentiality quietly goes.

Unusual and legacy kit

Instruments and line-of-business software that predate modern security are common, and they need isolating rather than ignoring.

What we set up for a science and technology firm

  • Access control that reflects who is on which project
  • Encryption and device management for a workforce that works remotely
  • Segregated networks, so a legacy instrument cannot reach the customer database
  • Backups and versioning for research data and source code, tested by restoring
  • Evidence packs for security questionnaires, kept current rather than scrambled together
  • Penetration testing and remediation where a customer or investor expects it

Support that understands the work

A lab cannot pause an experiment and a build cannot wait for a callback. Critical issues get a 30-minute response, and we plan changes around your run, your release or your shift.

Someone who has never supported instrument data will treat it like an office PC. We do not. The unusual systems are usually the ones we are asked about first.

Accountable to a parent, an investor or a customer

If your systems have to satisfy someone else's security policy, that is part of the brief from day one. We keep the evidence current, so a questionnaire is a lookup rather than a project.

Two named engineers and an account manager understand the environment, and the agreements are rolling monthly. No lock-in while the business is deciding how fast to grow.

Growing without rebuilding

Science and technology firms rarely fail because they grew too slowly. They fail when the systems that worked for twenty people strain at sixty, or when an acquisition brings two environments that were never designed to meet.

We design for that from the start: identity, data and network that can absorb a new team, a new site or an acquisition without a rebuild. It costs less now than it does later.

Questions we get asked about science & technology

Yes. We help you close the gaps and prepare the evidence. The certificate itself is issued by a certification body, and we are clear that we are not that body.

We help you build the controls and documentation the standard expects and prepare you for audit. We are not an accredited certification body and we make no claim to certify you.

Confidentiality and access control are usually the first conversation. We scope access so partners and contractors see only what they need, and keep the rest closed.

Often, yes, and where we cannot we isolate and protect them rather than leave them exposed. Unusual kit is a routine part of the work.

Yes. We keep the evidence current, so answering a questionnaire is a matter of finding the record rather than starting from scratch.

Not sure what your sector actually requires of you?

Bring us the questionnaire, the audit finding or the tender requirement. We will tell you what is already covered, what is not, and what it would take. That conversation is free and it is 60 minutes.