Phone systems
Hosted and on-premise systems sized to how your team actually works, not a package off a shelf.
Unified Comms & Telco
Business Telecoms
When a fault does not get fixed, it is rarely a technical problem: it is four suppliers blaming each other while you are the only party with an actual problem. One provider for phones, lines, calls and connectivity gives you one number to ring and a team that already knows your setup.
What this protects
One supplier, one number to ring
Split suppliers cost you twice: once on duplicated line rentals, and again in the hours your team spends refereeing them.
A fault has one owner
No debate about whose equipment failed. We look after all of it, so we already know where the problem sits.
One predictable bill
Everything itemised on a single invoice, so your accounts team stops chasing four suppliers for four numbers.
The owner's time back
Nobody spends a morning on hold to a supplier who insists the problem is someone else's.
One provider or four, and why it matters
A business with separate suppliers for phones, lines, broadband and mobiles spends a lot of its time being handed around. The phone system blames the line, the line provider blames the broadband, the broadband blames the router. You are the only party with an actual problem.
Taking telecoms as a single service means one account, one bill and one number to ring. When something breaks there is no debate about whose equipment it is. We already know, because we look after all of it.
What we look after
Lines and calls
Digital voice lines and call plans, with usage you can predict instead of a bill that surprises you.
Business broadband
Connectivity chosen for how you use it, with the speed, contention and resilience spelled out plainly.
Mobiles
Business mobile and SIMs on the same system, so a landline number can reach a mobile.
One bill
Everything on a single monthly invoice, itemised, so your accounts team stops chasing four suppliers.
One support line
You ring us. We already know what equipment is on site and where the fault likely sits.
What a telecoms review usually finds
- Lines you are still paying for that nothing uses any more
- A mobile contract that does not match how the phones are actually used
- Broadband specified on headline speed rather than how it performs under voice traffic
- An alarm or card line nobody realised was about to be switched off
- Call plans with per-minute charges where an inclusive plan would cost less
- A support number that connects you to somebody who has never heard of you
Questions we get asked about Business Telecoms
No. Most businesses start with whatever is causing the most pain, usually the phone system or the broadband, and move the rest as contracts allow. We will map out what is tied to what before you commit.
Not usually, because bundling removes duplicated line rentals and the better call plans come with the platform. We will show you the numbers for your setup rather than claim it always saves money.
We can plan around your existing notice periods so you avoid paying twice. Tell us the renewal dates and we work to them.
That is fine. The point of one provider is that you can start with one service and add others later, or hand us the whole lot.
Yes. Head office is in Shildon, County Durham, with eight branch offices across the UK, so the engineers who help you are rarely far away.
Not sure whether you need business telecoms?
Book a free 60-minute health check. We will tell you what you actually need, including when the answer is nothing.