Leith
The port and its business community, a short trip from the New Town office.
IT support in Edinburgh
Managed IT support in Edinburgh, City of Edinburgh
For an Edinburgh firm in finance, legal or professional services, a systems failure reaches further than the office. It puts client confidentiality, audit evidence and regulated-client relationships at risk. Our New Town office carries that load, without you building an internal IT department to do it.
30 mincritical response, SLA backed
9UK offices, one team
Edinburgh runs on regulated industries: finance, legal and professional services. Compliance evidence is usually the first thing clients ask us about, so we build it in from the start rather than bolting it on before an audit.
What this protects
Your compliance evidence, and your clients' confidence
Edinburgh runs on regulated industries, and the first question clients ask is usually about compliance. The commercial stake is simple: keep the evidence clean, or lose the clients and tenders that depend on it.
Audit evidence
Controls, retention and access records are what an auditor asks for. Built in from the start they are free. Reconstructed in a fortnight they convince nobody.
Client confidentiality
Legal and financial clients hand over sensitive material. A breach is a relationship that may not survive.
Tenders and supplier lists
Regulated and public-sector work depends on demonstrable security. Clean systems keep you eligible.
IT support for Edinburgh's regulated sectors
Edinburgh runs on regulated industries: finance, legal and professional services. Compliance evidence is usually the first thing clients here ask us about, so we build it in from the start rather than bolting it on the week before an audit.
Our office on Hill Street puts a named team within reach of the city centre and the surrounding areas, with the same 30-minute critical response and rolling monthly terms as every Proactive branch.
Towns we cover from Edinburgh
Musselburgh
Businesses to the east, covered as part of our Lothian patch.
Livingston
A key commercial centre west of the city, within reach for on-site work.
Dalkeith
Local firms to the south, supported from the Edinburgh branch.
Penicuik
Smaller businesses further south, still on our regular route.
Linlithgow
The western edge of our coverage, looked after from Edinburgh.
The Edinburgh business mix we work in
- Financial services firms needing auditable access controls and clear data residency
- Legal practices handling confidential client material every day
- Professional services businesses under pressure to demonstrate compliance
- Hospitality venues balancing guest networks against card-payment security
- Firms that want a named engineer rather than an anonymous helpdesk
On-site support from the Edinburgh office
Critical issues get a 30-minute response. From New Town we reach the city centre, Leith and the surrounding towns, and for a regulated client who needs an engineer on-site to satisfy an audit point, that proximity matters.
Most work happens remotely and invisibly. When something needs hands, whether that is a failed device, new cabling or a site issue, our own engineers travel rather than sending a third party.
Coverage and response
- On-site across Leith, Musselburgh, Livingston, Dalkeith, Penicuik and Linlithgow
- Thirty-minute response on critical issues, guaranteed by SLA
- Two named engineers and an account manager for every client
- Rolling monthly agreements, no long tie-in contracts
- Round-the-clock cover for critical systems
Towns we cover from Edinburgh
LeithMusselburghLivingstonDalkeithPenicuikLinlithgow
Not on the list? We cover most of Scotland. Ring us and ask.
Who we work with in Edinburgh
- Financial services businesses across Edinburgh and the surrounding area
- Legal businesses across Edinburgh and the surrounding area
- Professional services businesses across Edinburgh and the surrounding area
- Hospitality businesses across Edinburgh and the surrounding area
Services from our Edinburgh office
Questions we get asked in Edinburgh
Third Floor, 3 Hill Street, in the New Town, within easy reach of the city centre.
We help Edinburgh clients with access controls, retention and audit evidence across the frameworks they face. We handle the technical side and the evidence; legal interpretation stays with your own adviser.
Yes. Several Edinburgh clients work in legal and financial services, where least-privilege access and clean audit trails are part of the baseline, not an add-on.
From Edinburgh we cover Leith, Musselburgh, Livingston, Dalkeith, Penicuik and Linlithgow, among other areas. If you are unsure whether we reach you, just ask.
No. The same rolling monthly agreement applies here. No long tie-in and no exit fees to argue about.
IT support in Edinburgh that turns up before you need it
Free 60-minute health check, no obligation and no jargon. We will tell you what we would change and what we would leave alone.